- Whenever you use our online services, including our applications, cookies and other tracking technologies could be used in various ways, such as to provide you with an optimum user experience, making the Tragobook websites work efficiently, to analyse traffic, or for advertisement purposes. These cookie technologies are either used by us directly or by our business partners or third party service providers and advertisers we work with.
- A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device(if your Web browser permits). If you are surfing from page to page within a website, cookies allow you to be recognized as the same user across the pages of a website. It can be a first party cookie if the cookie is delivered directly through our Tragobook domain. If it is served through our partner or third party domains, it is called third-party cookies.
- Cookies are used for different purposes.
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise our website according to your individual interests.
- To speed up your searches
- To recognise you when you return to our website.
- To personalize the Site by remembering information about your activities on the site (e.g., the language you selected or your log-in details).
- Perform website analytics, such as impression reporting, demographic reporting and interest reporting to improve our site and services.
- To provide you recommendation and advertising tailored to your interest.
- As for the lifespan of cookies–there are two types. Session cookies, which will not exist once you close your browser, and permanent cookies, which could have a varying lifespan and gets stored in cookies storage space of hard disk even after your session/browser is closed.
- The types of information that we collect through cookies could include IP address; device ID; viewed pages; browser type; browsing information; operating system; internet service provider; timestamp; whether you have responded to an advertisement; the referring URL; and features used or activities engaged in within the website/apps.
- Our website and apps use cookies for different purposes:
- Technical cookies: We try to give our visitors an advanced, user-friendly website and apps that adapt automatically to their needs and wishes. To achieve this, we use technical cookies to show you our website, to make them function correctly, to create your user account, to sign you in and to manage your bookings. These technical cookies are necessary for our website to function properly.
- Functional cookies: We also use functional cookies to remember your preferences and to help you to use our website and apps efficiently and effectively. For example–your preferred currency, language, your searches and your previously viewed accommodation providers etc. We may also use cookies to remember your registration information so that you do not have to retype your log in credentials each time you visit our site. Passwords will, however, always be encrypted. These functional cookies are not strictly necessary for the functioning of our website or apps, but they add functionality and enhance your user experience. For example–if you register on our site, we may use cookies to remember your registration information, so you do not need to log into our site each time you visit. We also may record your password in a cookie, if you checked the box entitled "Sign me in automatically next time." Please note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes. Unless you register with us, these cookies will not contain any personal information.
- Analytics cookies: We use these cookies to gain insight into how our visitors use our websites. This means we can find out what works and what does not, optimize and improve our websites or apps, understand the effectiveness of advertisements and communications, and ensure we continue to be interesting and relevant for you. The data we gather can include which web pages you have viewed, which referring/exit pages you have entered and left from, which platform type you have used, which emails you have opened and acted upon, and date and time stamp information.
- We are not using any commercial cookies at this stage of our operation.
- In addition, the standard anonymous user information collected by Google using its Google analytics software is also used to gather information to enhance end user's user experience. In order to control the collection of data for analytical purposes through Google Analytics from certain browser types, you may want to visit the following link: Google Analytics Opt-out Browser Add-on (only for desktop).
- If you choose not to accept certain technical and/or functional cookies, you may not be able to use some functions on our website and you may be required to re-enter your log-in details again if the system fails to recognize your log-in status.
- Our website saves the contents of your basket when you have not completed a reservation. If you quit our website without completing a booking, the system will remember the items you added to your basket and send you an email with a reminder. We do this to make sure your booking experience is as hassle-free as possible. If you do not want to receive these emails in the future, please click on the unsubscribe link at the bottom of the email you have received.
- In the settings for browsers such as Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Use the "Help" function in your browser to locate the settings you need. You may refuse to accept cookies by activating the setting on your browser, which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website.
- If you have any questions about this Cookie Statement, please send an email to Data Protection Officer at - dpo@tragobook.com. Our Cookie Statement could be amended from time to time. So visit this page regularly to keep abreast of updates.
|
